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Action, Interaction and Reaction from the Ritz team

It takes more than an operator to really connect these days

Posted: March 21, 2013 - 10:00 PM ET - by Elisabeth

I’ve written about this before. It intrigues – and alarms – me. I love the revolutionary impact of technology on communications – from our instantaneous access to all kinds of information to our instantaneous access to each other … but the advances are also fraught with challenges.

We are …

“Alone,” but not in “solitude.”

“Connected,” but not “together.”

“Present,” but not “in the present.”

As Sherry Turkle expresses in a captivating TED Talk, constantly sharing through tweets, posts and updates hinders our capacity for solitude and self-reflection.

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